Product Information Product images are for illustrative purposes only and may on occasion differ from the actual product, however items will be of a similar quality and standard. Prices displayed on our website are subject to change without notification, and we will make every effort to inform you of any price changes as and when they occur. Not all products are suitable for all ages, for example some products may not be suitable for young children. It is your responsibility to ensure that any age restrictions shown on products are followed.
Delivery ? Mainland UK Any dates provided by Monster Stuff.co.uk for delivery of goods must be viewed as an estimate only. Items in stock will normally be dispatched within 1-2 working days after receipt of order. We reserve the right to decide how best to dispatch your order to you. In general small packages will usually be sent via Royal Mail, and will require signing for. Royal Mail parcels whilst usually arriving next day can take up to 14 working days to arrive.
Medium sized and large sized packages will usually be sent via City Link couriers and will require signing for. The courier will only attempt 2 deliveries to your address. If both deliveries are unsuccessful (if you are not available to sign for the goods) the goods will be taken back to the Courier?s depot and you will need to visit their depot in person with proof of ID to collect the goods. If the goods are returned to the Courier?s depot and you require them to be re-delivered to your address again, this will be chargeable at ?10.00. If you do not collect the goods within 3 working days following the return to the depot, the goods will be returned to us. At this point a re-delivery back out to you will be chargeable at original delivery price.
Delivery - Outside of Mainland UK For shipping overseas (outside of mainland UK) we will contact you on receiving your order (and prior to processing it) to quote for shipping charges and advise on expected times.
Product Warranty No warranty other than that provided by the products manufacturer is supplied by Monster Stuff.co.uk. Warranty is registered only to the original purchaser of the goods and is not transferable to another person. Any warranty will be null and void if the product has been modified in any way after sale. Product warranty will never exceed the cost of the original goods.
Returns Damaged Packages & shortages: If when you receive your goods and you believe them to faulty /short, you must inform us in writing (email is acceptable to firstname.lastname@example.org) as soon as is practicable after receiving your goods. Your statutory rights are not affected.
Unwanted Goods: You have a right to cancel the contract within 7 days starting the day after receiving delivery of the goods, following which you must inform us in writing and the goods must be returned to us immediately at your cost. We expect the items to be returned in original packaging. No refunds whatsoever will be given on goods that that show signs of being modified, scratched or defaced in any way. It is your responsibility to pay for the return of goods and ensure that they are adequately insured, and returned in good order, including packaging.
Title of Goods All goods remain the property of Monster Stuff.co.uk (Scoobyworld Ltd) until paid for in full.
The purchase of any goods from Monster Stuff.co.uk (Scoobyworld Ltd) is governed by English Law. By accepting our terms and conditions you are submitting the contract to the jurisdiction of the English Courts. Out terms of sale comply with the distance selling regulations.